We offer free ground shipping on all orders in the US over $75.00.
How long until my order is sent out?
Our handling time takes 2-4 business days. This means that your order will generally be sent out within this period.
When will I receive my items?
Once we ship your merchandise, our free shipping method takes around 1-5 business days to deliver in the US.
How do I complete an order?
Just click on a product you like and add it to the cart. Then follow our easy and secure checkout process.
What payment methods do you accept?
We currently accept Paypal, Apple Pay, Mastercard, Visa and American Express. All transactions are in US Dollars. All payments made are secure; we use the Secure Sockets Layer protocol (SSL).
Can I change or cancel my order?
We start working on your order as soon as you submit it, therefore it's very unlikely that we are able to change or cancel it. If your order was made in the last 24 hours, please contact us and we will do our best to make it happen.
What is your returns policy?
We accept returns in the United States and Canada. Please make sure the merchandise is returned in the exact condition in which it was shipped, new and unused in order to receive a refund. This includes the original packaging and the box it came in.
Do you offer exchanges?
Yes, we offer free exchanges in the United States and Canada.
How do I start a return?
You can start your return process by emailing firstname.lastname@example.org. To start the process, simply email us your order number. Tell us the item(s) you would like to return or exchange, and we will reply to see how you would like to proceed.
When will I receive my refund?
Once your return is received and inspected, the refund will be processed to the original payment method. Please allow up to 10 business days for our team to process your refund once we receive your merchandise.
Any more questions?
You can contact us through our contact page! We will be happy to assist you.